Shipping policy

SHIPPING POLICY

ZEMBIRA offers print-on-demand apparel and electronically delivered digital products. Shipping and delivery depend on the type of product purchased. Nothing in this policy limits any rights available to you under applicable law.

PHYSICAL APPAREL

Production and fulfillment
ZEMBIRA apparel is produced after an order is placed and is fulfilled through our connected print-on-demand production partner. Production and delivery estimates can vary by product, destination, provider capacity, and carrier conditions. Any dates or timeframes shown during checkout or in order updates are estimates and are not guaranteed delivery dates.

Shipping destinations
The store currently operates through its enabled United States market. A physical order can be accepted only when Shopify checkout provides an available shipping method for the delivery address. ZEMBIRA does not promise delivery to a destination that is not available at checkout.

Shipping charges
Applicable shipping charges are calculated using the configured shipping profile and are displayed during checkout before payment. ZEMBIRA does not apply an unlisted universal flat shipping charge.

Address accuracy and changes
Customers are responsible for entering a complete and accurate delivery address. If you discover an address error, contact ZEMBIRA as soon as possible at contactzembira@gmail.com or through the Contact page. We may attempt to assist when production or shipment has not begun, but an address change cannot be guaranteed after processing begins.

Tracking, delays, and delivery problems
When tracking is available, it is provided through Shopify order communications. If tracking is abnormal, delivery is significantly delayed, a package appears lost, or a package is marked delivered but cannot be located, contact ZEMBIRA with your order number. ZEMBIRA will review the order and available tracking and production-partner information. The appropriate resolution depends on the verified circumstances; an automatic refund is not guaranteed solely because a carrier status is delayed or disputed.

DIGITAL PRODUCTS

Digital products are delivered electronically through Shopify’s digital-delivery system and do not require physical shipping. No package is mailed and no physical shipping charge should apply to a digital-only purchase. After successful payment, the customer receives access to the files associated with the purchased product.

If you experience a digital download or access problem, contact contactzembira@gmail.com or use the Contact page and include your order information.

CONTACT

For questions about shipping, tracking, delivery, or digital access, contact ZEMBIRA at contactzembira@gmail.com or through the Contact page.